Shipping policy
Shipping Policy
Where we ship We currently ship within the United States only.
Shipping cost Free on every order.
Processing time Orders are processed and dispatched within 3 business days. Business days are Monday to Friday, excluding public holidays.
Delivery time Most orders arrive 3–7 business days after dispatch. Exact timing varies by carrier.
Tracking You'll get a tracking number by email as soon as your order ships. If it hasn't arrived within 24 hours of that email, check your spam folder before contacting us — it's usually there.
App access Your app access codes come in the box - there's nothing to wait for by email. Open it and play.
You'll need your own phone - iOS or Android - and an internet connection to play. Phones are not included.
If something is out of stock We hold limited stock during launch. If anything you've ordered isn't available, we'll email you before charging or dispatching, and you can wait for it or cancel for a full refund. We won't split an order into partial shipments without telling you first.
Getting your address right Please check your shipping address before you complete checkout - it's the single most common reason a parcel goes missing. If you spot a mistake, email us straight away: we can usually correct it before dispatch, but once a parcel has shipped to a wrongly entered address we can't recover it or send a replacement free of charge.
If a parcel is lost or damaged Contact us and we'll open a claim with the carrier and sort it out with you. Don't wait - carriers have time limits on claims.
Changes and cancellations Email us before your order is dispatched and we'll change or cancel it. Once it's on its way, our returns policy takes over.
Questions Email us at .
ARStrikes is a brand of iTLogic, Inc. · 84 Andover Drive, Langhorne, PA 19047, USA · · +1 (267) 277-3337